Monday 01 December 2008
Quality Assurance
The Learning Partnership's quality assurance policy is to:
- Comply with LSC quality statements.
- Ensure quality is the responsibility of all staff.
- Monitor and review all provision regularly.
- Focus on learners with the provision of quality training and assessment to meet their needs.
- Review all policy documents annually.
- Audit the Quality System annually.
- Document the Quality System in a Quality System Manual available to all staff.
- Ensure that partners not using LP policies and standards have their own in place.
Objectives
To achieve this aim the Learning Partnership will work towards:
- Ensuring its subcontractors understand the standards required by the Learning Partnership in pursuance of their contract.
- Producing model procedures and documentation for sub-contractors to follow.
- Setting up procedures for undertaking internal audits and following up deficiencies identified.
- Establishing a rigorous complaints procedure, which is reviewed.
- The regular and frequent involvement of partners in the development of the Learning Partnership and its activities in Bedfordshire and Luton.
- Involving partners in the process of self-assessment and in the regular review of the development plan.
- The regular review of performance.
- The regular review of learner satisfaction associated with Learner Partnership activity and terms of reference.
- Regular analysis of comparative performance data from other areas, and sharing these analyses with partners.
Quality assurance procedures include self-assessment and development planning procedures and inspection visits. The quality assurance system is overseen by the Executive Director and reviewed by the Board annually.
